Shipping policy
Shipping Policy
Thank you for shopping with us! We want to ensure that your experience is smooth and enjoyable. Below is our shipping policy to help you understand how we handle your orders.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery delays can occasionally occur due to weather conditions or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress online.
Lost or Damaged Items
If your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please feel free to reach out to our customer service team at hello@xangi.co
Thank you for choosing us! We appreciate your business and look forward to serving you again.